The Second Hand

The condition of the returned item influences the value of the proposed voucher. Here are the different conditions accepted by our partner Paradigme: New with tag - New without tag - Very good condition - Good condition. If during the inspection by Paradigme the item does not comply with the transmitted information, the voucher may be re-evaluated or canceled.

The item is inspected, refurbished, and photographed by our partner Paradigme. It is then resold on their e-shop so that it can find a second life.

Once received, your item is inspected by Paradigme. If it complies with the information entered on the site, you immediately receive a voucher valid for new items on our site or for second-hand items on Paradigme depending on what you have chosen. This gift card is valid for 1 year from the date of validation. The code must be entered directly on the payment page.

You have a right of withdrawal at Paradigme within fourteen days following the date of receipt or collection of the order. Upon receipt of the return, Paradigme commits without delay to check the returned items and to confirm acceptance of the return. Acceptance of the return constitutes agreement for the refund. You will be refunded by Paradigme and the return costs (€5.90) will be directly deducted from the refund.